At Adan's , customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund under the following conditions:
1. Refund Eligibility
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Refund requests must be made within 3 days of receiving your order.
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The item must be in its original form, unused, unworn, and in the same condition as received.
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The product must be returned in its original packaging with all tags and accessories.
2. Non-Refundable Items
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Items that are damaged, altered, or not in their original condition will not be eligible for a refund.
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Certain personal care, hygiene, and customized products may not be eligible for returns.
3. Refund Process
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To initiate a refund, please contact us at adanwork24hrs@gmail.com with your order details and reason for the return.
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within a few business days.
4. Return Shipping
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Customers are responsible for return shipping costs unless the item received was incorrect or defective.
5. Contact Us
For any refund-related inquiries, please reach out to us at adanwork24hrs@gmail.com.